Frequently Asked Questions

Questions you might have on your mind, answered!

Are you really open 7 days a week?

Between our two locations yes we are open 7 days a week. It’s always best to call before visiting to make sure that we are open.

What about after-hours?

We are able to accommodate after-hour sales for certain transactions. You’ll have to call to setup an appointment in advance.

Do you make appointments?

Most of our clients are walk in but we do make appointments. Please call a few hours in advance to let us know so we can make accommodation.

How long does it take to get paid?

Once you bring in the item you’d like to sell, we’ll check to make sure it’s as described, authentic, and free of damage. We’ll request your ID, fill out the sale form and you’ll get paid on the spot.

Do you pay out in cash?

We pay out in both Cash and Check depending on your preference but also safety. We also recommend check when it comes to larger transactions. 

Do I have to be 18+ to sell?

Yes by law you must be over 18 with a valid ID to sell to us. No Exceptions.

Do you buy used sneakers?

We only buy certain brands of sneakers pre-owned. It’s always best to call before you bring it in to confirm.

Do you help with transportation?

Yes, we’ve got a van available that we can help you transport your collection of sneakers.

Can we Ship Sneakers in?

That feature is being worked on. It’s best to visit one of our two Queens locations for a quick payment.

Still have a question?

Please contact us for more information.

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